FAQs

Please read our FAQs page to find out more.

What is our return policy?

At WOODstack, we offer a generous 30-day return policy from the date of purchase. We believe in exceptional customer service and value your satisfaction.

What are the conditions for returns?

To ensure a smooth return process, please return items in their original condition with all packaging materials and UPC tags intact within the 30-day return period.

What happens if return conditions are not met?

If return conditions are not met, the return may be voided. Items not meeting these criteria may be destroyed or donated at our discretion.

How can I expedite the return process?

To expedite returns, please include your order email or a note with your order number. This helps us process your return more efficiently.

Can I return items after the 30-day period?

Unfortunately, we cannot accept returns after the 30-day period. We encourage customers to initiate returns within this timeframe for a smooth process.

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