We, at WOODstack, firmly believe that providing awesome customer service and exceptional value is a key to success in this competitive world. We also believe that customer have a right to return a product without watching the calendar. That is why we offer an exceptional 180-day return window from the date of your purchase. Returns must be in original condition and include all packaging materials and UPC tags. Otherwise your return will be void and returned items will be destroyed or donated. Please include your order email page or note with your order number.
Unfortunately, we do not offer product exchange at this time. You have to place a new order and return original item(s), if you decide to go with different size, color or style.
Customer is responsible for return shipping. We waive return shipping fee and provide prepaid label in case if you received wrong item, color or style as a result of our mistake.
Please mail your returns to:
Attn: Returns Department
973 B Stuyvesant Avenue
Union NJ, 07083